Terms of service
Last updated 16 September 2026
Glissa is a daily practice, and it is not therapy or crisis support. In the US and Canada call or text 988. In the UK and Ireland call 116 123. In Australia call 13 11 14. Everywhere else, findahelpline.com lists who to call.
- 01Who we are
- 02Who glissa is for
- 03Not medical advice
- 04Your phone is your account
- 05Subscriptions
- 06What you write
- 07How the AI works
- 08Acceptable use
- 09Our property
- 10Availability
- 11Warranties
- 12Liability
- 13Law and disputes
- 14Apple
- 15Contact
01Who we are
Glissa is made and run by Growth Forging Limited, a company registered in the Republic of Cyprus ("we", "us"). You can reach us at support@glissa.io. "Glissa" and "the app" mean our iPhone app and the website at glissa.io. These terms are the agreement between you and us for using them.
02Who glissa is for
Glissa is about patterns in how you treat yourself around other people. It is written for adults. You must be old enough to enter this agreement where you live. If we learn that a child has given us personal data in a way the law forbids, we delete it.
03Not medical or mental health advice
Glissa names patterns in what you tell it and gives you small things to try. It does not diagnose anything, it is not treatment, and it is not a replacement for a therapist or a doctor. The reads in the app describe general psychology research. They are not about you specifically and they are not medical advice. The vent's replies are written by AI software and are not a professional's judgement.
If you are struggling, talk to someone real: a friend, your doctor, or a therapist. If you are thinking about harming yourself, put the app down and call the number for your country above. You agree not to use glissa as your only support in a crisis.
04Your phone is your account
There is no sign-in. Everything glissa knows about you lives in the app on your phone, and your subscription is tied to your Apple ID through the App Store. That means three things. Nobody but you can see your data. If you delete the app, your data is gone and we cannot restore it. And if you change phones, the app starts empty, and your subscription comes back through Restore purchases in the app.
05Subscriptions and payments
The plan is a subscription bought through the Apple App Store, at the price shown to you at purchase: at launch, $59.99 a year or $7.99 a week, with a one-time offer of $39.99 for a year shown once inside the app. Apple's payment terms apply alongside these.
Renewal
A subscription renews at the end of each period unless you cancel at least 24 hours before it ends, in your Apple ID subscription settings. Your Apple ID is charged at the start of each period. Deleting the app does not cancel a subscription.
Trials and offers
If we ever offer a trial or an introductory price, its terms are shown at purchase. A trial becomes a paid subscription at its end unless you cancel before then.
Refunds
Apple handles refunds for App Store purchases under Apple's own policy, at reportaproblem.apple.com. We cannot refund an App Store purchase ourselves.
Price changes
If a price changes, we tell you before it applies, and you can cancel before it does.
06What you write
What you type into glissa is yours. We claim no ownership of it. To write the vent's replies, you give us a limited licence to process what you write for that purpose alone, on the terms in our privacy policy. The licence ends when the text is deleted, which happens within 30 days of any reply.
You are responsible for what you write. You agree not to use the vent to write anything that breaks the law, exploits a minor, threatens or harasses a specific person, or violates someone else's rights. We do not read vents. If the law requires us to act on specific content, we will.
07How the AI works
The vent's questions and its ending, and the read of anything you type in a check-in, are written by an AI model, OpenAI's, through our own server, and only after you agree to it on the consent sheet in the app. AI makes mistakes. A reply can miss, misread, or not apply to you. Treat it as a question to think with, never as a fact about who you are. What is sent, and for how long it is kept, is in the privacy policy.
08Acceptable use
You agree not to reverse engineer or copy the app or its content, except where the law expressly allows it; not to use the app to build a competing product or to train a model; not to reach our server by any means other than the app; not to get around the paywall, the rate limits, or the device check; and not to send anything harmful through the app. We may cut off access that breaks these rules.
09Our property
The app, the flame, the name, the designs, the patterns and their names, the questions, the dares, the reads and the software belong to Growth Forging Limited and are protected by law. These terms give you the right to use the app for your own, personal, non-commercial use, and nothing more.
10Availability
We keep glissa running as well as we can, and we do not promise it will never be interrupted, never have an error, or that the AI will always be reachable. When the model is out of reach, the app says so and keeps your vent for later. We may change, pause, or stop the app or any part of it. If we ever stop it entirely, we give you reasonable notice. Your data is on your phone throughout, so nothing of yours is held by us that you would need to export.
11Warranties
The app is provided as it is and as it is available, without warranties of any kind, express or implied, to the fullest extent the law allows. That includes any implied warranty of merchantability, fitness for a purpose, or non-infringement, and any warranty that the app will meet your needs, that the AI's replies will be accurate or useful, or that the app will be uninterrupted or secure.
12Liability
To the fullest extent the law allows, Growth Forging Limited and its officers, employees and contractors are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data or goodwill, that comes from your use of the app. Our total liability for all claims relating to the app or these terms is limited to the greater of what you paid us in the twelve months before the claim and €100. Where the law where you live does not allow a limitation, it applies to you only as far as that law permits.
Indemnity
You agree to hold Growth Forging Limited harmless from any claim, loss or cost, with reasonable legal fees, that comes from your breach of these terms, from your breaking a law or someone's rights through the app, or from content you wrote that breaks these terms.
Ending
You can stop at any time by cancelling your subscription and deleting the app. We may end your access if you break these terms, if the law requires it, or if we stop the app. Sections 06, 07, 09, 11, 12 and 13 survive the end of this agreement.
13Law and disputes
These terms are governed by the law of the Republic of Cyprus. Disputes go to the competent courts of Cyprus, unless consumer law where you live gives you the right to bring them at home. Write to us first at support@glissa.io. Most things can be sorted out in an email.
Changes to these terms
When we change them, the date at the top changes. For anything that matters, the app tells you before it takes effect. Using the app after that means you accept the new terms. If you do not, delete the app.
14Apple App Store
Because glissa comes from the App Store, these terms also apply:
- This agreement is between you and Growth Forging Limited only. Apple is not a party to it and is not responsible for the app or its content.
- Your licence to the app is limited: you may use it on Apple devices that you own or control, under the App Store's usage rules, and you may not transfer it.
- Apple has no obligation to maintain or support the app.
- If the app fails to meet an applicable warranty, you may tell Apple, and Apple will refund the purchase price to you. Apple has no other warranty obligation for the app, as far as the law allows.
- Growth Forging Limited, and not Apple, is responsible for any claim relating to the app, among them product liability, a failure to meet a legal requirement, and consumer protection claims.
- If a third party claims the app infringes their intellectual property, Growth Forging Limited, and not Apple, is responsible for dealing with it.
- You confirm you are not in a country under a US government embargo or designated as supporting terrorism, and not on a US government list of prohibited or restricted parties.
- When you use the app you must also follow the terms of any third-party service it relies on, such as the App Store's own terms.
- Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
15Contact
Growth Forging Limited
Registered in the Republic of Cyprus
support@glissa.io